Sales Policy

Effective Date: December 10, 2024

Welcome to Corum Precision! By purchasing from us, you agree to the following terms and conditions. Please read these carefully before making a purchase.

1. Order Acceptance and Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation acknowledging that we have received your order. This confirmation does not indicate acceptance of your order, which only occurs once we process and ship the items.
  • Order Acceptance: We reserve the right to accept or reject any order at our discretion. This includes orders that may contain incorrect pricing, availability issues, or suspected fraudulent activity.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and are subject to change without notice. The price charged for an item will be the price in effect at the time the order is placed.
  • Payment Methods: We accept various forms of payment, including all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure methods available at checkout.
  • Taxes: Sales tax is applicable based on your shipping address and local tax laws. Sales tax will be calculated and included in the final total at checkout.

3. Product Availability

  • Stock Availability: We make every effort to ensure that the items listed on our website are in stock. However, due to high demand or other unforeseen circumstances, some items may be temporarily unavailable. In such cases, we will notify you as soon as possible and provide alternative solutions such as backordering or offering a refund.
  • Product Substitutions: If an item is unavailable, we may offer you a similar product of equal or lesser value.

4. Shipping and Delivery

  • Shipping Options: We offer several shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on the destination, weight of the items, and the selected shipping method.
  • Estimated Delivery Times: Delivery times will vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout, but please note that these are only estimates and delays may occur due to factors beyond our control.
  • Order Tracking: Once your order has shipped, you will receive a tracking number to monitor the status of your delivery.

5. Order Cancellations

  • Canceling Orders: If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once an order is in the shipping process, it cannot be canceled.
  • Partial Cancellations: In the event that only part of your order is canceled, you will receive a refund for the canceled items, and the remaining items will be shipped as usual.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returning products and receiving refunds.

7. Warranty and Repairs

  • Product Warranty: Certain products may come with a manufacturer’s warranty. Please refer to the product description or contact us for specific warranty information.
  • Repairs: If you experience issues with any product, please contact our customer service team for support. We will assist you with warranty claims and repairs, where applicable.

8. Limitation of Liability

Corum Precision is not liable for any damages or loss resulting from the use or inability to use our products, including direct, indirect, incidental, or consequential damages. We are also not responsible for any errors or omissions on our website.

9. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.

If you have any questions or concerns about our Sales Policy, please contact us at info@corumprecision.com or call us at (307) 467-5817.